High Quality Business VoIP
Business VoIP is an advanced phone system and as such there are many aspects of it that are not immediately apparent or well known. Now, the system is designed to be easy to use, so end users do not need to know about these things. However, it can enhance the experience to have a little background into what’s going on behind the scenes. For example, the prioritization of voice packets on a shared data network is referred to as quality of service or QoS. What this does is help keep the quality of voice calls high by assigning bandwidth to voice over data as necessary. When the bandwidth isn’t being used for calls, it can be switched to data, which makes the setup more efficient and cost effective overall. Codecs also affect voice quality by compressing the voice packets to use less bandwidth. Greater compression means less bandwidth use, but also lower quality. G.711 is a standard codec that strikes a good balance, but there are other options that some businesses may want to explore.
It makes sense to use the Internet for calls as many businesses already have a connection as an essential part of operating in the modern world. Business VoIP uses this to full advantage by sending voice signals as data over the IP network to get rid of the need for a separate network devoted entirely to voice. As one would expect, reducing the number of networks reduces the associated costs. What may not immediately be apparent is that it also reduces the time and effort needed to oversee the system. If both voice and data services are delivered by one provider, then it is much easier to deal with them, pay bills, and locate issues. With two or more providers involved in the mix, troubleshooting often turns into a game of finger-pointing as no provider wants to be the one to step up and take responsibility.
As might already be obvious, bandwidth is the key to this entire operation. Dynamic allocation and QoS uses existing bandwidth more effectively, but it still may be necessary to add more bandwidth to get the most out of a Business VoIP phone system. While older conventional telephone solutions required the installation of additional physical phone lines to increase capacity, VoIP only requires adding more bandwidth to support a greater number of simultaneous calls. This can be done quickly and easily with minimal fuss.